At Divine Beauty Salon, we strive to provide exceptional service and ensure the utmost satisfaction of our clients. However, we understand that circumstances may arise where a refund or return is necessary. Please review our policy regarding refunds and returns below:
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Appointment Confirmation: Once an appointment is confirmed, we allocate resources, including staff and time, to ensure that we can deliver the best service to you. As such, we require full payment at the time of confirmation.
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Refund Policy: a. Refunds are applicable only if the cancellation of the appointment is made at least 24 hours before the scheduled service. b. If cancellation is made within 24 hours of the scheduled appointment, a partial refund may be provided, subject to the discretion of Divine Beauty Salon. c. In case of unforeseen circumstances or emergencies, please contact us as soon as possible to discuss your situation.
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Return Policy: a. Our services are non-returnable once performed. However, if you are unsatisfied with any aspect of the service provided, please contact us within 48 hours of the appointment to discuss your concerns. b. We will make every effort to address and rectify any issues you may have encountered during your service.
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Refund Process: a. Refunds, if applicable, will be processed within 7-10 business days from the date of cancellation. b. Refunds will be issued to the original payment method used for the booking.
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Contact Information: For any inquiries, cancellations, or concerns regarding refunds and returns, please contact us at: Phone:+91-8791221691Email: divinebeautysalon2024@gmail.com
Please note that this policy is subject to change at the discretion of Divine Beauty Salon. We encourage our clients to review the policy periodically for any updates or modifications.
Thank you for choosing Divine Beauty Salon for your beauty needs. We appreciate your understanding and cooperation regarding our refund and return policy.